I recently attended DevLearn 2019 in Las Vegas – the world’s premier eLearning conference. And guess who the opening keynoter was? SOPHIA! What a fantastic experience it was – she was funny, articulate, and even witty. But more importantly, her presentation was full of new information about Artificial Intelligence (AI) and how forward thinkers are applying it in the training industry.
Check out the below video I took of Sophia at the event:
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Where are we now with AI?
AI is impressive at recognizing and classifying, generating and augmenting, navigating, and deciding, but it doesn’t (yet) grasp what things mean.
For example, AI cannot yet understand: How does a dog relate to a human? Or why someone might sound angry.
In summary, machines cannot “think” (we call it “intelligence” because it improves with data and experience). And importantly, AI is only as friendly or smart as the data that we feed it.
Applications for AI in eLearning
AI in eLearning is helping us to deliver a personalized learning experience. Providing identical content and serving it up to ALL of the learners in the same way has been the typical approach to training for everyone—but now AI makes it possible to personalize the learning journey.
AI can be used to monitor the previous learning track of an employee and use that data to recommend and customize the next phase of learning content. This single application of AI would eliminate the uniform approach and recognize that each learner has individual needs in terms of style and pace of learning.
As you might imagine, using AI in this fashion could also proactively identify performance challenges in learners and then “push” potential high-value recommendations to the employee based on past data inputs.
If you think about it (because as a human you can!), the possibilities are endless for how AI will serve both the productivity and morale of learners and the bottom-line of companies and organizations; through increased employee engagement and decreased training costs for employers.
What could your organization do with its own personal Sophia? The time might be closer than you think! Let’s connect to see how we can work with you to help incorporate AI into your organization.